Privacy Policy

 

Last Updated: [01-FEB], 2026

1. Introduction

Kalar Solar (“we,” “our,” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage our solar cleaning services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

  • Personal Identification Information: Name, email address, phone number, and physical service address.

  • Property Data: Information regarding your solar array, including system size (kW), roof type, and satellite imagery or photographs of the installation site.

  • Technical Data: IP address, browser type, and usage data collected via cookies to improve our website’s user experience.

  • Communication Records: Copies of WhatsApp chats, emails, and phone call logs regarding service inquiries.

3. How We Use Your Information

We use the collected data to:

  • Generate accurate, site-specific quotes for solar cleaning.

  • Schedule and coordinate on-site service appointments.

  • Send “Performance Proof” reports and “Before & After” documentation.

  • Process payments and issue invoices.

  • Send seasonal maintenance reminders to ensure your system maintains peak efficiency.

4. Photography and Image Rights

As part of our quality assurance, our technicians take photographs of your solar panels before and after cleaning.

  • Internal Use: These photos are stored to document the condition of your system and verify work quality.

  • Marketing Use: We may use anonymized photos (ensuring no house numbers or personal identifiers are visible) for promotional purposes. You may opt out of this by emailing privacy@kalarsolar.com.

5. Data Sharing and Third Parties

Kalar Solar does not sell, rent, or lease customer lists to third parties. We only share data with trusted partners (such as payment processors or CRM software) strictly to facilitate our services. All such third parties are prohibited from using your personal information except to provide these services to Kalar Solar.